User Experience (UX) Researcher

Job Summary

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  • Are you energized by talking to customers and love tackling challenging problems to deliver solutions? 

  • Are you interested in improving programming workflows for scientists and engineers? 

  • Are you passionate about the user experience and want to join a dynamic UX team that is constantly solving new and challenging problems? 

  • Are you interested in being a core member of the development team that builds products that make the world a better place? 

Come join our UX team of over 80 user experience professionals. We are dedicated to delivering useful and usable solutions for our software products.  


As a UX Researcher, you will collaborate with members of a cross-functional development team to improve coding workflows for engineers and scientists, to analyze data, build algorithms, and create applications that transform our world. You will follow a user-centered design approach and work collaboratively to research, and validate innovative solutions to complex problems: 

  • Make recommendations about which usability methods to use to answer questions about users and design directions based on projects' needs, goals and constraints. 

  • Conduct user research, identify user pains, and develop user profiles to impact strategy and product direction. 

  • Act as an advocate for our technical users. 

  • Run usability tests and perform other usability assessments as appropriate. 

  • Help the teams interpret and understand user feedback and provide recommendations for design decisions based on that feedback. 

  • Contribute to requirements and design documents. 

Minimum Qualifications

  • A bachelor's degree and 5 years of professional work experience (or a master's degree, or equivalent experience) is required.

Additional Qualifications

  • STEM Degree. 

  • 3+ years of experience with user centered design in software design and development. 

  • Knowledge of MATLAB/Simulink or other programming languages (Python, C/C++, R, or JS). 

  • Knowledge of software development workflows including algorithm development, debugging, etc. 

  • Strong influencing or negotiation skills.


  • Experience applying quantitative research techniques. 


Why MathWorks?

It’s the chance to collaborate with bright, passionate people. It’s contributing to software products that make a difference in the world. And it’s being part of a company with an incredible commitment to doing the right thing – for each individual, our customers, and the local community.

MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs 5000 people in 16 countries, with headquarters in Natick, Massachusetts, U.S.A. MathWorks is privately held and has been profitable every year since its founding in 1984.

Contact us if you need reasonable accommodation because of a disability in order to apply for a position.

The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. View The EEO is the Law poster and its supplement.

The pay transparency policy is available here.

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