Senior User Experience (UX) Researcher - Marketing
Would you like to join a User Experience team that is constantly solving new and exciting design problems? Join our cross-functional team and steer projects through the full process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market.
We're dedicated to crafting clear and effective user experiences for technical software products that improve the world. You may be right for this role if you are:
Energized by talking to customers and love tackling exciting problems
Passionate about the user experience and want to join a dynamic UX team that is constantly solving new and exciting problems
Interested in being a core member of the development team that builds products that make the world a better place
Interested in improving programming workflows for scientists and engineers
Our user experience team has over 100 passionate user experience professionals with experience in user research, usability testing and design. As strategic business partners, we work closely with our product teams and contribute throughout the product development life cycle to develop new products, features, and enhance legacy products.
As a Senior UX Researcher, you will collaborate with members of a cross-functional development team to improve the user experience for our marketing web pages, our Help Center, and others parts of our web-based products. You will follow a user-centered design approach and work collaboratively to research, design, and validate innovative solutions to complex problems.
Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints
Conduct user research, identify user pains, and study user workflows to impact strategy and product direction
Act as an advocate for our technical users
Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting
Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback
Contribute to requirements and collaborate on design documents
- A bachelor's degree and 7 years of professional work experience (or a master's degree and 5 years of professional work experience, or a PhD degree, or equivalent experience) is required.
STEM Degree (e.g., Information Design, Industrial or Mechanical Engineering, Statistics, Cognitive Sciences, Psychology, Human Computer Interaction, or other relevant degree)
Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro)
Experience with a variety of quantitative and qualitative research methodologies
Knowledge of MATLAB, other programming languages (Python, C++, R, or JS), or GitHub is a plus
It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, appreciates diversity, encourages initiative, values collaboration, shares success, and rewards excellence.
MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 5,000 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.
YOU + MathWorks = Unlimited Possibilities
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