Recruiting Operations Specialist

Job Summary

Challenge yourself at MathWorks, where the focus is on quality, creativity, and teamwork! We are looking for the right person to join our highly capable recruiting support team and assist with all hiring activities in our exciting, fast-paced environment.

The Recruiting Operations Specialist will be responsible for balancing a high volume of candidates through the hiring process for the college and professional recruiting team.  

Responsibilities

• Utilize the Applicant Tracking System and maintain accurate notes on candidate statuses from interviews to offers
• Partner with the Recruiters and other Operations Specialists to support in Recruiting activities
• Schedule virtual and onsite interviews in corrdination with Recruiters and Hiring Managers
• Act as the first and continued point of contact for candidate queries by email or phone
• Write and update Standard Operating Procedures as workflows change to maintain accurate documentation of the processs
• Creating offer letters and obtaining the necessary approvals, ensuring all information is accurately reflected and all supporting documentation is provided.
• Help strealine the Recruiting process, and participate in process improvement initiatives
• Maintaining audit-ready offer and resolving issues and escalating as needed.
• Communicating consistently with candidates throughout the onboarding process

Minimum Qualifications

• A bachelor's degree and 3 years of professional work experience (or equivalent experience) is required.

Additional Qualifications

• Over five years of administrative experience in a fast-paced, high-volume environment are desirable.
• Experience in Human Resources /Recruiting Operations
• Strong initiative, attention to detail, and organizational skills.
• Ability to handle multiple projects simultaneously with a sense of urgency and minimal amount of direct supervision
• Demonstrated ability to prioritize tasks in an interrupt and deadline-driven atmosphere
• Proficiency with various MS Office applications, including Outlook, Word, and Excel (experience with pivot tables, lookups, etc., a plus).
• Familiarity with recruiting systems, Human Resource Information Systems (HRIS), and reporting tools is a plus.
• Experience with process improvement projects or techniques is a plus.
• Strong written and verbal communication skills
• Demonstrated excellence in customer service