Manager, Engineering Development Group

Job Summary

Not the typical Engineering Manager job role. Do you have passion for coaching and people management? The Engineering Development Group (EDG) hires entry-level Engineers (Bachelors, Masters and PhDs). You will manage & coach 15-18 individual contributors by identifying & developing their technical, professional and personal skills for a successful technical career at MathWorks. This role focuses on:- career development & coaching of entry-level engineers continuous improvement initiatives, department level project ownership management of product/technical support responsibilities

Responsibilities

• Performance Management - provide ongoing coaching on career advancement opportunities for the growth and development of entry-level engineers
• Leverage your industry experience to provide coaching & guidance on customer case management, response time, and teamwork in providing product/technical support to our customers
• Interviewing and hiring of qualified entry-level engineers (Bachelors, Masters & PhDs) throughout the year
• Collaborate with our Software Development & Customer-facing teams on product/technical support and customer-reported product issues
• Establish and evolve effective business goals, strategies and processes
• Develop procedures, proposals, plans & guidelines and implement them

Minimum Qualifications

• A bachelor's degree and 7 years of professional work experience (or equivalent experience) is required. 2 years management experience is required.

Additional Qualifications

• Bachelors or Masters degree (Engineering/Computer Science degree required)
• 2-5 years of people management experience (software company preferred)
• Experience working with customers
• Effective leadership and coaching skills: Ability to guide, motivate, and inspire others
• Stakeholder Management: Keeps others informed, involves the right people in decision making
• Is proactive and demonstrates strong initiative
• Has the ability to envision processes & procedures to address working dynamics within the group

Plusses:

• Previous experience with interviewing and hiring
• Prior experience with Knowledge Management
• Experience working with globally distributed teams