Senior Advanced Support Engineer
- Job: 34245-RRAV
- Team: Advanced Support
- Location: IN-Bangalore
Job Summary
Be part of the extended development team for Verification & Validation, where you will solve complex Verification and Validation problems and enable our customers to succeed using our products and tools. Share insights with development to help shape the future direction of our tools to meet the evolving needs of our customers.
The Advanced Support Group is a worldwide team of engineers experienced with industry applications. Join our team and help accelerate the pace of engineering and science.
Responsibilities
In this role you will:
- Engage with strategic customers to gain insight into their usecases and enable successful use of our products.
- Influence new product features by contributing customer insights into the development process, including requirements, design reviews, and usability studies.
- Collaborate closely with development teams, synthesizing customer needs into actionable product planning.
- Lead the resolution of complex technical issues involving Verification & Validation workflows.
- Leverage Generative AI as part of your engineering toolkit to:
- Accelerate root-cause analysis and debugging.
- Create MATLAB scripts, automation tools, or Simulink models to investigate and demonstrate product behaviour.
- Develop and apply agentic AI and workflow-oriented approaches to improve issue triage, technical investigations, and knowledge discovery.
- Create technical content for customers and the MathWorks community, including demos, examples, and technical articles.
- Contribute to a global community of experts by sharing best practices and helping shape engineering support and development workflows.
- Mentor fellow engineers in their technical growth.
Keys to your success will be:
- Deep expertise in Verification & Validation workflows and model-based design.
- Strong hands-on experience with MATLAB, Simulink, Stateflow, Simulink Coverage, and Simulink Design Verifier.
- Passion for structured problem-solving in complex technical systems.
- Ability to identify emerging customer needs and translate them into product and process improvements.
- Curiosity and openness toward adopting Generative AI, AI-assisted engineering tools, and agentic workflows as part of everyday work.
- Strong collaboration and communication skills in cross-functional environments.
Minimum Qualifications
- A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.
Additional Qualifications
- Experience using MathWorks products: MATLAB, Simulink, Stateflow, Simulink Coverage, and Simulink Design Verifier.
- Firsthand experience or awareness of the design challenges within the Aerospace or Automotive industries.
- Awareness of software implementation aspects, safety-critical applications, production-quality code, and certification processes & requirements (e.g: DO-178B).
Why MathWorks?
It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, encourages initiative, values collaboration, shares success, and rewards excellence.
MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 6,500 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.
YOU + MathWorks = Unlimited Possibilities
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