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UX Researcher - Engineering Development Group
Job Summary
- Job: 34938-MMCC
- Location: US-MA-Natick
- Department: New Career Program (EDG)
The Engineering Development Group (EDG) is a key leadership development program in MathWorks, enabling candidates from a variety of technical backgrounds to develop and demonstrate their skills for a successful and rewarding career.
As a team member in EDG with a focus on UX Research, you will enhance your leadership and technical skills, and work on projects with the MathWorks UX Research team. You will gain experience with MathWorks products and user workflows through direct interactions with customers. You will receive mentoring and coaching to transition into a UX Researcher role within the MathWorks UX organization. UX Researchers at MathWorks lead projects through the full development process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market.
Responsibilities
As a team member in EDG with a focus on UX Research, you will be part of a diverse and inclusive team, contribute to meaningful UX projects and provide technical support assistance to customers. This unique blend of work is designed to provide an opportunity for continuous learning and technical development to prepare you for future success. More specifically, you will:
- Contribute to high impact UX Research projects with teams across Development organizations to strengthen your technical and professional skills and help advance your career.
- Conduct user research, identify user pains, and study user workflows to impact strategy and product direction.
- Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting .
- Provide technical support to MathWorks customers for highly complex technical issues in MATLAB, Simulink, and our entire suite of products.
- Specialize and develop technical skills in your domain and MathWorks product suite.
- Develop and demonstrate leadership skills through opportunities to coach and mentor others, and initiate and lead process improvement projects.
Minimum Qualifications
- A bachelor's degree and 3 years of professional work experience (or a master's degree, or equivalent experience) is required.
Additional Qualifications
- Master’s degree or Ph.D. in a STEM discipline with HCI, Design, or similar specialization
- Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro)
- Experience with a variety of quantitative and qualitative research methodologies
- Programming experience in any programming language (MATLAB, R, Python, C++, Java, JS, etc.)
- Job: 34938-MMCC
- Location: US-MA-Natick
- Department: New Career Program (EDG)
Related Content
Why MathWorks?
It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, appreciates diversity, encourages initiative, values collaboration, shares success, and rewards excellence.
MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 6,500 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.
YOU + MathWorks = Unlimited Possibilities
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The MathWorks, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. View The EEO is the Law poster and its supplement.
The pay transparency policy is available here.
MathWorks participates in E-Verify. View the E-Verify posters here.
