Facilities Site Lead

Job Summary

This position in Hyderabad will function along with a team consisting of a facility engineer and a workplace services coordinator. The focus will be, day to day Facilities operations and maintaining the space as per MathWorks worldwide standards. Primary responsibility will be to lead service and maintenance activities such as vendor management, food services, engineering and workplace operations. In this role, the site lead reporting to the Regional Facilities Manager, APAC, will ensure implementation of standards, best practices and procedures fitting a world-class maintenance and workplace services.

Responsibilities

• Support Regional FM on Vendor management, budget, contracts and procurement
• Support Regional FM to establish process, practice and guidelines consistent with our worldwide offices
• Lead all Property management and Facility management activities for the Hyderabad office
• Responsibility for physical security, health and safety practices and procedures in compliance with local and headquarters
• Manage Food service supplier including catering and kitchen supplies
• Manage housekeeping/FM contract as per established industry practices
• Space management as per headquarter guidance, policies and procedures
• Maintain SLAs and take ownership of the help tickets
• Guide team on all office services activities and ensure supplies are tracked for seamless operation
• Support major projects and lead minor projects
• Responsible for all facility-related communication to Hyderabad staff. This will include using Viva Engage share point, and building relationship with office leadership

Minimum Qualifications

• A bachelor's degree and 6 years of professional work experience is required.

Additional Qualifications

• Prefrebly a Engineering degree; electrical or mechanical will be preferred
• 7 plus years of experience in Facility management role with a large multinational corporation
• Team Management - internal & contract staff
• Certifications and trainings: Facility Management, health and safety, Employee experience.
• A broad knowledge of Facility management systems including BMS, FAS, etc.,
• Proven track record in implementing best practices in the area of Facility management
• Vendor management and procurement process
• Managing internal customers to achieve a high level of satisfaction
• Facility systems including Service Now help and maintenance systems
• Excellent communication, written and verbal
• Excellent Reporting and analytical skills
• Problem-solving with rational approach
• Advanced MS Office, Power Bi