Workplace Services Coordinator
- Job: 36754-SMEC
- Team: Office and Administrative Services
- Location: IN-Bangalore
Job Summary
We are looking for a dedicated Workplace Services Coordinator for our Bangalore office to manage day‑to‑day facilities and workplace operations in alignment with MathWorks’ global standards. This on‑site role involves coordinating vendor services, overseeing housekeeping, food services, physical security, and general maintenance, as well as supporting space management activities. Working closely with the Facilities Site Lead, the Workplace Services Coordinator will ensure the workspace is maintained to the highest quality while delivering great employee experience.
Responsibilities
(1) Coordinate Food services including catering and kitchen supplies
- Coordinate all food service operations, including catering and kitchen supply management, ensuring smooth and efficient daily functioning. Apply industry best practices to oversee kitchen activities and maintain high service standards.
- Continuously enhance operations by gathering feedback and leveraging data-driven insights to drive meaningful improvements.
(2) Coordinate housekeeping activities as per established industry practices
- Lead all housekeeping and related activities as per required standards.
- Execute corrective actions as necessary.
- Manage service provider teams effectively.
(3) Space management as per headquarter guidance, policies and procedures
- Assist Facility site lead and headquarter occupancy planner to lead local floor captains to manage seating and moves.
- Execute staff desk setups for new hires and moves are coordinated with local IT team.
(4) Coordinate with service providers and suppliers on all office services activities and ensure supplies are tracked for seamless operation
- Lead all mail room activities as per headquarters and local practices.
- Support stakeholders on site events
- Perform routine inspection to ensure office aesthetics are maintained.
- Process invoices as per local procedures
(5) Support major and minor projects
- Provide operational coordination and support to activate new spaces or changes.
(6) Support stake holders and employee experience
Manage all Work Place Services help tickets for effective closure.
Engage with stake holders and staffs for continuous feedback and improvements
Maintain the space and services to the highest standards within MathWorks policies and guidance to ensure a great experience to staffs.
(7) Physical security
- Manage guarding and front office activities.
- Manage access cards issue and physical security activities.
Minimum Qualifications
- A bachelor's degree and 1 year of professional work experience (or equivalent experience) is required.
Additional Qualifications
Education & Experience:
Education: A bachelor’s degree. Hotel management and Hospitality related qualifications will be highly preferred.
Certifications and trainings: Food and beverage, Hospitality services.
Knowledge: A broad knowledge on management and practices in Facilities and workplace services
Experince in Hotel industry with food and beverages, Restaurant operations etc
Exposure in using Facility and space management tools
Exposure to vendor coordination and handling service provider teams
Experience: A minimum of 5 plus years’ experience in top hotels plus an workplace/facilities/office services role with a multinational corporation preferably in IT/ITES/GCC industry.
Why MathWorks?
It's the chance to collaborate with bright, passionate people. It's the opportunity to accelerate the pace of discovery, innovation, and learning in engineering and science. And it’s a commitment to doing the right thing—for each individual, our customers, and the local community. We cultivate an enjoyable, participatory, and rational environment that champions individual growth, encourages initiative, values collaboration, shares success, and rewards excellence.
MathWorks develops MATLAB and Simulink, the leading technical computing software used by engineers and scientists. The company employs more than 6,500 people in 16 countries, with headquarters in Natick, Massachusetts, USA. MathWorks is privately held and has been profitable every year since its founding in 1984.
YOU + MathWorks = Unlimited Possibilities
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