- Make sure the user running MATLAB has read/write permissions to the location listed in the error message
- Make sure there is enough space on the storage device to write the license information and that there is not an IT policy imposing too restrictive of a limit. Less than 1 MB is needed, but if your computer is very low on storage, it may not be able to write the file.
- Make sure there is not another outside factor (e.g. anti-virus) limiting MATLAB and MathWorks Service Host from writing the license information to the folder.
Why do I receive an error "Unable to use [license folder]" when I try to launch MATLAB?
1 view (last 30 days)
MathWorks Support Team on 3 Nov 2022
Edited: MathWorks Support Team on 3 Nov 2022
This error will occur when there are issues when attempting to write license information to your computer. Check the following to resolve the issue:
If you do not know where the license information is stored on your computer, you can see where it is stored based on your operating system below.