Why do I get Error 5005 when I try to launch MATLAB?

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Why do I get the error 5005 when I try to start MATLAB?

Accepted Answer

MathWorks Support Team
MathWorks Support Team on 30 Nov 2022 at 5:00
Edited: MathWorks Support Team on 30 Nov 2022 at 18:07
This error occurs when the license information can not be read properly or has been corrupted. Therefore, new license information must be generated. 
You must be connected to the internet to generate new license information.
  1. Confirm your connection status
  2. Confirm any antivirus software and/or firewalls are disabled
  3. Restart MATLAB
If still receive this message, then this is likely a connection related issue. See the link below to troubleshoot connection issues.
Why do I get a connection error when installing or activating MATLAB or other MathWorks products?

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