issue with Installing Offline Documentation

when i Installing Offline Documentation on Windows 10 for MATLAB R2023a

on offline machine (not have a network connection)

step 1: mount iso

step 2: run Windows Command Prompt as Administrator

step 3: cd E:\bin\win64

step 4: .\mpm install-doc --matlabroot="C:\Program Files\MATLAB\R2023a"

result: '.\mpm' is not recognized as an internal or external command,

operable program or batch file.

please, how to solve this issue with a clear steps because i'm beginner user.

[Robert Higuera]

I am having the same issue. Using the Offline MATLAB documentation install instructions for Windows. I work on off network systems and they absolutley cannot be cnnected to the internet. Like Islam, I get an error, though slighlty different, "the system cannot execute the specified command". This is MATLAB 2023b on Win10. I downloaded the documentation ISO for Windows from the same page as the install instrcutions. Please provide instructions on offline install for Win10.

Install Documentation on Offline Machines - MATLAB & Simulink (mathworks.com)

[Robert Higuera]

BTW, I tried with both Windows Command prompt and Powershell as admin, neither works.

[Robert Higuera]

I ended up opening a service request for this (case number 06572421) and so far, all they've done is have me try the same commands and variations. I am asking that it be escalated as it seems to me that it's not the steps for installation rather that the mpm.exe file might not be the correct one for Win10.

[Walter Roberson]

I am finding several different mpm.exe listed on sites, with obviously different purposes... including some that are infected with malware.

[Robert Higuera]

Walter,

In this case mpm.exe stands for "MATLAB Package Manager".

[Eugene Lyu]

I tried to install on a win10 mechine also and get the error meaning something like "'install-doc' is not a valid commad". I've searched for document of the function 'mpm', it says that I should annouce the name of package that I want to install right behind "install" without "-". However, what is the exact package name for help documentation? Is it "doc"? But I cannot find any file named "doc" in \bin\win64.

Really annoying.

Answer 1

[islam]

Hello everyone, and thank you all.

I am grateful for your responses and support.

I would like to give a special thanks to Robert Higuera for his valuable suggestions, which helped me to resolve that issue.

With a slight modifications to Robert Higuera's suggestions, the installation succeeded.

Therefore, I am sharing the clear steps that worked for me:-

Step 1: Extract the iso file and make the Extracted files in one folder named the same as the iso file name.

Step 2: Copy this folder to the (MATLAB\R2023a) folder path on the offline machine.

Step 3: run the command prompt as an administrator.

Step 4 (input 1):

cd C:\Program Files\MATLAB\R2023a\R2023a_Doc_Windows\bin\win64

Step 5 (input 2):

mpm install-doc --matlabroot="C:\Program Files\MATLAB\R2023a"

Result 1 (output 1):

Installing with the following parameters:

--destination=C:\ProgramData\MATLAB\SupportPackages\R2023a

--doc=true

--source=C:\Program Files\MATLAB\R2023a\R2023a_Doc_Windows\archives

--matlabroot=C:\Program Files\MATLAB\R2023a

---------------------------------------------

Starting install...

Step 6: the installation process is currently in progress, wait until finished.

Result 2 (output 2):

Completing setup...

Installation complete

C:\Program Files\MATLAB\R2023a\R2023a_Doc_Windows\bin\win64>

Step 7:

- Open the (Matlab application) then go to the Home tab, and in the Environment section, click (Preferences)

- Then select (Help) you will find it under Matlab sub titles (MATLAB > Help.)

- Under Documentation Location, select (Installed Locally.)

- Click (apply) then (ok).

- Restart the Matlab application.

Last result: It's done, now you can use offline documentation on the offline machine.

Optional step: You can delete the copied folder of step 2 from the offline machine after installation.

Note for step 4:

You write cd then the path of the folder located into (the copied folder of step 2) into (bin folder), then open (the folder that is named as the operating system architecture) then copy this path and write it after cd

For example:

cd C:\Program Files\MATLAB\R2023a\(the copied folder of step 2)\(bin folder)\(the folder that named as the operating system architecture)

If you need additional information or details that were not mentioned, visit the MATLAB Install Documentation on Offline Machines help page.

Install Documentation on Offline Machines - MATLAB & Simulink (mathworks.com)

command prompt Preview:

I hope that these Steps will be effective and successful for all of you.

[Ates Ozcelik]

Hey there. I followed the steps but after it says "Starting install..." it directly says "Products wil be installed to: C:\ProgramData\MATLAB\SupportPackages\R2023b" and nothing is installed afterwards. I don't see "Completing setup..." and "Installation complete" prompts. What might cause this problem? I'd appreciate any help. Thanks in advance.

[islam]

Hi Ates Ozcelik,

Firstly, maybe in the R2023b version, it will give you the path of installation as a result in the first output, and you will not see it in the second output.

Secondly, he told you that "Products will be installed to...", indicating that the product has not been installed yet, and he is just informing you of the location of the installation on your PC (the path).

Thirdly, he is saying "Starting install..." with dots after the word "install," which means that the installation process is currently in progress and has not yet finished. In your case, he has given you the installation path during the installation process.

Therefore, it's probable that you may have to wait for some more time until the installation process is complete, which could take up to one or two hours or less, depending on your PC's specifications.

Please try it again and wait until the installation processing complete, and let me know what result you get.

Answer 2

[Walter Roberson]

If you have a network connection then Preferences --> Help -> Installed locally will offer to install the documentation for you.

[islam]

i downloaded it as an iso file to install it on offline machine (not have a network connection) and i can't download it again,

so i need to install it offline from my iso

[Robert Higuera]

I am having the same issue. Using the Offline MATLAB documentation install instructions for Windows. I work on off network systems and they absolutley cannot be cnnected to the internet. Like Islam, I get an error, though slighlty different, "the system cannot execute the specified command". This is MATLAB 2023b on Win10. I downloaded the documentation ISO for Windows from the same page as the install instrcutions. Please provide instructions on offline install for Win10.

Install Documentation on Offline Machines - MATLAB & Simulink (mathworks.com)

[Robert Higuera]

BTW, I tried with both Windows Command prompt and Powershell as admin, neither works.

Answer 3

[Robert Higuera]

Islam, try the following and see if this works for you:

1. Copy the document ISO image to the C drive of the system where MATLAB is isntalled. Make sure you have the same version document ISO image as the version MATLAB you have installed (it looks like you are running R2023a).
2. Mount the ISO.
3. Open a command prompt as admin
4. CD to the iso mount bin\win64 location (E:\bin\win64 for example).
5. Now back to admin command prompt and type in the following command, "mpm install-doc --matlabroot=”C:\Program Files\MATLAB\R2023b”" (wthout the outside quotes)
6. The matlabroot is where your instance of MATLAB is insalled (typically C:\Program Files\MATLAB\RXXXX, unless you specified a custom install location).

Also the .\mpm syntax is incorrect for Windows, just mpm should work. Hopefully this works for you. It worked for me.

CORRECTION: Sorry Islam, it seems MATLAB support can't seem to agree with themselves. They had me run the command "mpm install-doc --matlabroot=”C:\Program Files\MATLAB\R2023b”", dropping everything after "--source" and it worked. One thing I should also note is I previously tried the command with both the .\mpm and just mpm.exe syntax and it still failed for me. I downloaded another copy of the ISO and that one worked, so in my case it was not only the install instructions being wrong (.\mpm) but it also seems my first ISO download was bad somewhow.

[David Robinson]

I have same issue, Looks like the Windows R2023b documentation ISO download contains the Linux version of mpm?

ISO downloaded today.

[Robert Higuera]

I can confirm the first ISO I downloaded was bad, I downloaded another copy yesterday (11/2). I tried both on subsequent systems and the first failed every time while the second worked no issues. The first one I downloaded on 10/27. I was also thinking something like that, that the first ISO I downloaded had the Linux version of mpm.

[islam]

Hello Robert Higuera, I am grateful for your response and support. Thank you so much!

I tried all the suggestions you provided, but unfortunately, I still encountered the same issue.

However, after making some modifications to your suggestions, I was finally able to successfully complete the installation.

and this is the modifications:

-Extract the iso file and make the Extracted files in one folder named the same as the iso file name.

-Copy this folder to the (MATLAB\R2023a) folder path on the offline machine.

- "cd C:\Program Files\MATLAB\R2023a\R2023a_Doc_Windows\bin\win64" (wthout the outside quotes)

- "mpm install-doc --matlabroot="C:\Program Files\MATLAB\R2023a"" (wthout the outside quotes)

additional step:

- Open the (Matlab application) then go to the Home tab, and in the Environment section, click (Preferences) Then select (Help) you will find it under Matlab sub titles (MATLAB > Help.). Under Documentation Location, select (Installed Locally.) Click (apply) then (ok). Restart the Matlab application.

It's done, now you can use offline documentation on the offline machine.

Note: You can delete the copied folder from the offline machine after installation.

I have submitted all the necessary details and steps above.

Thank you once again for your help.

Answer 4

[Image Analyst]

Just simply call the Mathworks on the phone tomorrow and talk to a real live person and have them walk you through it.

https://matlab.fandom.com/wiki/FAQ#After_installation,_MATLAB_crashes_or_gives_an_error_message_when_I_try_to_run_MATLAB.

Answer 5

[浩 程]

When I installed it, it showed that it was not compatible with Windows. How should I solve it?

[Image Analyst]

https://www.mathworks.com/matlabcentral/answers/2038751-issue-with-installing-offline-documentation#answer_1346972

Answer 6

[浩田]

I follow the intallation guide ,and everything goes well，but in the end, the cmd line shows: installation fails.and there is no other logs about what happend.I tried three times, in diffrrent destination folder. all the same.How should I solve it? R2023b,win10.

[Image Analyst]

Do exactly what it says to do in the FAQ:

https://matlab.fandom.com/wiki/FAQ#After_installation,_MATLAB_crashes_or_gives_an_error_message_when_I_try_to_run_MATLAB.