Why do I see an "HTTP response code" error in my installer log file when installing the RTL-SDR Support Package?
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MathWorks Support Team
on 15 Feb 2017
Edited: MathWorks Support Team
on 2 Sep 2022
Why can't I install the RTLSDR support package using the add-on manager? I have tried both the online installation and "Download Only" workflows.
When installing a Support Package, I see the following error:
ERROR: There was a problem installing the third-party software. To resolve this issue, contact Technical Support.
If I look in my MATLAB installer log file, I also see this error:
ERROR: HTTP response code: 500 for URL:
https://osmocom.org/attachments/download/2242/RelWithDebInfo.zip
Accepted Answer
MathWorks Support Team
on 2 Sep 2022
Edited: MathWorks Support Team
on 2 Sep 2022
This error occurs when the support package installer was not able to correctly download RTL-SDR binaries. In order to workaround this issue please do the following:
1) Download RTL-SDR binaries from this location https://osmocom.org/attachments/download/2242/RelWithDebInfo.zip, using any browser.
2) Place the zip file in the following directory "C:\Users\<user name>\Downloads\MathWorks\SupportPackages\<Release>\archives\3p\rtlsdrprecompiledlib.instrset_win64_*
*Where <username> is your user name and <Release> is the MATLAB release, such as R2016b
3) Finally run the add-on manager again to restart the installation process.
If this does not work and you are still experiencing the problem, please contact Technical Support.
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