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passed 1 week and no solution about my simscape licence

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ugur arslan
ugur arslan on 22 Jan 2018
Closed: Jan on 22 Jan 2018
at 01.14.2018 i bought simscape online by creditcard. By now passed 1 week and no solution or answer about it. can you send my money back if no answer or solution.
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Star Strider
Star Strider on 22 Jan 2018
Contact MathWorks directly if you have not already done that.
John D'Errico
John D'Errico on 22 Jan 2018
Answers is not customer support. All here answer questions VOLUNTARILY on our own time. Even those who are TMW staff are here not as employees, but purely as people interested in MATLAB.
So if you have a problem, then you need to contact customer support. CLICK on the "Contact Us" link at the top right of your browser page.

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