Having issues with connecting Zynq zedboard to computer

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Hello all
I'm having issues with connecting my zedboard to my computer. So far I've setup jumpers, configured sd card, and started the process of openning a serial conncection using PuTTy. When trying to test connection I'm getting an error that says "Could not connect to Zynq hardware board using IP addres". When trying to setup PuTTy the zynq terminal does not appear in the command prompt(reference: step7 https://www.mathworks.com/help/supportpkg/xilinxzynq7000ec/ug/opening-a-serial-command-line-session-with-your-xilinx_zynq-hardware.html)
Ive also tried changing & updating drivers, as well as manually entering IP address

Answers (2)

Kiran Kintali
Kiran Kintali on 24 May 2021
web(fullfile(docroot, 'hdlcoder/ug/define-and-register-custom-board-and-reference-design-for-zynq-workflow.html'))

Srija Kethiri
Srija Kethiri on 26 Aug 2022
Hi Kimi,
The reason for the error is maybe you have not completed the whole set up. Finish all the steps i.e., Identify COM Port, Open Serial connection, Get IP Address, Open SSH Connection.
If still the error exists, then the possible workaround is making the connection by using the following document
You can reach back to us if the solution doesn’t work for you.

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