MATLAB Answers

4

How do I update my MATLAB license file for an Individual or Designated Computer license?

Asked by MathWorks Support Team on 21 Apr 2011
Latest activity Commented on by tech wh
on 23 Mar 2019 at 6:40
My license has changed and needs to be updated. How do I update my MATLAB license file for an Individual or Designated Computer license?

7 Answers

Answer by MathWorks Support Team on 12 Dec 2018
Edited by MathWorks Support Team on 12 Dec 2018
 Accepted Answer

If you are able to launch MATLAB
From within MATLAB:
  • Open the Help menu in the Resources section of the toolstrip.
  • In the Help menu, go to the "Licensing" submenu.
  • Select "Update Current Licenses..." from the Licensing submenu.
If you are unable to launch MATLAB
If your license file has expired or there is another license reason preventing MATLAB from starting, you can still update your license by launching the MATLAB activation client. Please see the following article to find instructions on launching the activation client directly:
If you cannot connect to the Internet
If your computer that is running MATLAB cannot connect to the internet, you can download a license file manually from www.mathworks.com on another computer and move the file over to the computer.
  • Log into www.mathworks.com
  • Click on your name in the top right and then click 'My Account'
  • Select your license number from the list
  • Click on the 'Install and Activate Tab'
  • On the right-hand side under 'Related Tasks' select 'Update License File'
  • You will then see a list of your activations for the license and next to each a download and email license file button, please click the download option
  • Once you have the license file, please place it in your licenses folder and then try to start MATLAB. A list of the license file folders for various operating systems is in the link below:

  4 Comments

Show 1 older comment
FYI, one method to do this in OS X is to go to the Applications folder, ctrl-click on MATLAB_R*.app, and select "Show Package Contents", then run the "Activate.app" application.
Chethan,
I think you may have been looking at the OS X Menu bar instead of MATLAB's toolstrip. When running MATLAB on OS X, there are actually two help menus on your screen. There is the standard Help menu in the OS X menu bar, and then there is the MATLAB Help menu in MATLAB's toolstrip. The licensing submenu is located in the MATLAB Help menu, which is marked in the toolstrip by a white circle with a black question mark inside of it.
-Scott

Sign in to comment.


Answer by Jason Brooks on 2 Sep 2015

There are two Matlab help areas. One is the small circle in the upper right next to the search documentation box. That's not it. The other is Home (tab) > Resources (section on the far right) > Help > Licensing > Update current license. Just wanted to be more specific because you can find Licensing info with the other help button. It just won't let you update your license.

Answer by Nicolas Wongso on 4 Mar 2015

For license updates
How often can you update the license in Matlab?
My current license expires in 57 days, when license is updated will that one last for 57 days as well?

  0 Comments

Sign in to comment.


Answer by Nicolas Wongso on 4 Mar 2015

Also is this license update going to be free?

  1 Comment

Nicolas,
It sounds like you may be a user of an annually-renewed license. If your organization will be updating the license, you will need to contact them about any related costs. If you are a university student using an academic headcount license, it is likely that the update will be free, but again, you should contact your university to check their policy on license updates.
For further clarification, feel free to contact MathWorks Support and we can discuss the license update process.
-Shawn
MathWorks Support

Sign in to comment.


Answer by kristen bill on 7 Jul 2016

How do I update my license file on a computer with no internet?

  0 Comments

Sign in to comment.


Answer by abdulelah shewoil on 2 Feb 2018

from where can I get the File Installation Key ??

  0 Comments

Sign in to comment.


Answer by Sriram Narayanan on 5 Sep 2018

That tool doesn't let me load in a new Concurrent License file (ie. to point the client at a new server, or if the server name changed). When I run it - still connected to the old server - it says "update not required".
It seems that the only way to get the client to load a new concurrent license configuration is to run the installer.

  0 Comments

Sign in to comment.