MathWorks Support Team

MathWorks

Last seen: 5 days ago | Active since 2009

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Which ports and addresses do MathWorks products and MathWorks Online Services use?
MathWorks Products and Services use the following domain and ports to enable online communication. To ensure that online enable...

2 days ago | 0

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Answered
How do I prevent "webread" from terminating execution of my code upon error in MATLAB R2025b?
In the event of errors such as "404 - 'Not found'" and "504 - 'GATEWAY_TIMEOUT'", "webread" throws an error which causes the cur...

2 days ago | 0

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Question

How do I prevent "webread" from terminating execution of my code upon error in MATLAB R2025b?
The "webread" function terminates the execution of my code when encountering web errors such as 404 and 504. How can I suppress ...

2 days ago | 1 answer | 0

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Why do I receive a connection error when accessing Add-Ons Explorer or the Software Support Installer?
The link below contains the domains/ports need to be configured on your network in order to allow MATLAB to successfully connect...

2 days ago | 0

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Answered
Why do I get a connection error when installing or activating MATLAB or other MathWorks products?
Computer or network security software is preventing the MathWorks Installer and/or Activation Client from connecting to the...

2 days ago | 49

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Answered
Why do I get the error "MATLAB Web App Server files not found. Verify that MATLAB Runtime appears before any installed version of MATLAB" while starting Web App Server?
This error is thrown when MATLAB Web App Server could not find the required files for the following reasons:A supported version ...

2 days ago | 0

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Answered
오프라인 컴퓨터에서 지원 패키지를 다운로드하고 설치하려면 어떻게 해야 합니까?
하드웨어 지원 패키지와 추가기능을 오프라인 또는 프록시/방화벽이 있는 컴퓨터에 설치하려면 MathWorks에 온라인 연결이 가능한 컴퓨터에서 지원 소프트웨어 다운로더(Support Software Downloader)를 ...

2 days ago | 0

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Answered
Why do I receive a connection error when launching MATLAB with Login Named User enabled?
A connection error when launching MATLAB using Login Named User indicates that MATLAB is being prevented from reaching MathWorks...

3 days ago | 0

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Answered
Linux または UNIX 上で MATLAB が正常に起動しない場合、どのように解決しますか?
Linux マシンで MATLAB の起動に問題があり、ライセンスマネージャー関連のエラーが発生していない場合、以下の方解決策についてご確認ください。 1: 基本設定の再生成 2: 作業ディレクトリの移動 3: SELinux、AppArmor またはそ...

3 days ago | 0

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Answered
How to resolve the error "Supported compiler not detected" when running "mex -setup", although I have Visual Studio installed?
To troubleshoot the issue further, please try the following: 1. Check MATLAB & Visual Studio Compatibility Verify that your...

3 days ago | 0

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Answered
Can I remove MATLAB DMR files from the temp directory?
Yes, any DMR files in the temporary directory can be safely deleted while MATLAB is closed. DMR files, or "Data Model Repository...

3 days ago | 0

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Answered
How can I set an expiration or override date for my license file?
This is no longer a feature, and has been removed. Customer cannot set this anymore.  License administrators can manually ...

3 days ago | 0

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Answered
How do I license my Docker container using a Campus-Wide or Startup Individual license?
Please note this will only work with containers running R2023b or newer. This workflow should work with any of our MATLAB D...

3 days ago | 1

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Answered
Why does the Current Limiter block not limit the current in my circuit with a Controlled Current Source?
The Controlled Current Source represents an ideal current source that is powerful enough to maintain the specified current throu...

3 days ago | 0

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Question

Why does the Current Limiter block not limit the current in my circuit with a Controlled Current Source?
I have built up a circuit with a constant voltage source and a controlled current source that represents the load. Here is a sim...

3 days ago | 1 answer | 0

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Answered
Why is MATLAB unable to find the Microsoft Visual C++ compiler due to missing registry entries?
For Visual Studio 2017, 2015, 2013, and 2012, MATLAB uses Windows registry entries to locate the Visual Studio installation dire...

4 days ago | 0

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Answered
Why is MATLAB unable to find the Microsoft Visual C++ 2017 compiler after installing Microsoft Visual Studio 2017?
This issue is likely caused by having installed Microsoft Visual Studio 2017 without the required "Desktop development with C++"...

4 days ago | 0

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Answered
Why is MATLAB unable to find the Microsoft Visual C++ 2015 compiler after installing Microsoft Visual Studio 2015?
This is likely caused by having installed Microsoft Visual Studio 2015 using the "Typical" setup option, which will not install ...

4 days ago | 11

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Question

Why is MATLAB unable to find the Microsoft Visual C++ compiler due to missing registry entries?
I installed Microsoft Visual Studio 2017 Professional, however "mex -setup" still does not successfully find the Microsoft Visua...

4 days ago | 1 answer | 0

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How do I install Visual Studio for use with MATLAB/Simulink?
Make sure that you install the correct version of Visual Studio that is compatible with your MATLAB release: Visual Studio Versi...

4 days ago | 15

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Answered
Why do “ceil” and “floor” sometimes return unexpected results when used on calculations compared to integer values in MATLAB?
The reason why “ceil((8*0.8+2)/(1-0.8))” produces a different output than either “ceil(42)” or “ceil(42.0000)” is due to the way...

4 days ago | 0

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Answered
How do I install Microsoft Visual C++ 2010 and Microsoft Windows SDK 7.1?
Here are the specific steps needed to install both Microsoft Visual C++ 2010 Express and Microsoft Windows SDK 7.1 on Windows 7....

4 days ago | 4

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Answered
File Logging Basics: What is the difference between using the Start/Stop Recording API, an Enable File Log block, or Enabled Subsystems to control file logging?
1. Start/Stop Recording API Starting in R2022b, the Start/Stop Recording API enables you to control all instrumentation in your ...

4 days ago | 0

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Answered
Why does the interpolation not work correctly when setting capacity factor parametrization of torque converter block to "Ratio of impeller torque to square of speed"?
This is the expected behavior. The block interpolates as intended. The block uses the tablelookup function. When Ratio...

4 days ago | 0

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Question

Why does the interpolation not work correctly when setting capacity factor parametrization of torque converter block to "Ratio of impeller torque to square of speed"?
I am testing the torque converter block and have built a test bench to verify its behavior. I have noticed that when specifying ...

4 days ago | 1 answer | 0

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Answered
Why does MATLAB R2024a show “repository path *** is not owned by current user” when verifying a remote repository?
Yes this workflow worked in 21a because safe directory checks didn't exist in Git then. Can they try disabling the safe director...

5 days ago | 0

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Answered
なぜMATLAB R2024aでは、リモートリポジトリの検証時に「リポジトリパス***は現在のユーザーの所有物ではない」と表示されるのでしょうか?
MATLAB R2021aで問題が発生しなかったのは、その当時Gitに "safe.directory" チェックが存在しなかったためです。次の対応をお試しください。 safe.directoryチェックを無効化する方法： git config --gl...

5 days ago | 0

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Answered
Why does the "blfread" command fail with "Index exceeds the number of array elements" in MATLAB R2022b?
Cause: The error occurs because the .BLF file contains CAN frames with a data length exceeding 8 bytes. According to the CAN pro...

5 days ago | 0

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Answered
R2022b で "blfread" コマンドが "Index exceeds the number of array elements（配列要素数を超えるインデックス）" エラーで失敗するのはなぜですか？
原因: このエラーは、.BLF ファイルにデータ長が 8 バイトを超える CAN フレームが含まれているために発生します。CAN プロトコルでは、標準 CAN フレームの最大データ長は 8 バイトです。しかし、該当の .BLF ファイルには 8 バイトを超...

5 days ago | 0

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Answered
Why does the "ipcam" command require the installation of the MATLAB Support Package for IP Cameras even though it is already installed?
The could be due to a MATLAB search path. Please try to execute the following commands in MATLAB command line restoredefaultpat...

5 days ago | 0

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