Contact MathWorks for Technical Support

If you need support from MathWorks®, visit the support website at https://www.mathworks.com/support/.

Before contacting MathWorks, you should run the daqsupport function in MATLAB®. This function returns diagnostic information such as:

  • The versions of MathWorks products you are using

  • Your MATLAB software path

  • The characteristics of your hardware

The output from daqsupport is automatically saved to a text file, which you can use to help troubleshoot your problem or send to MathWorks technical support if requested.