Error during installation of Simulink support package for iOS devices

When trying to install the simulink support package for iOS, during the installation process, I get an error on the download of the third-party software, namely the OpenCV-iOS package. The other package downloads fine and also the support package download itself is ok. I've read all information in the link provided in the error message but nothing works for me. I'm not using a proxy and disabling my firewall won't help either. I'm using MacOS Sierra on a 2012 Macbook Pro retina and Matlab r2017b.

Answer 1

[Cam Salzberger]

Hello Jorrit,

There are occasional issues with the third-party software files becoming temporarily unavailable. I just tested it, and was able to download the support package and third party packages. Can you try again, and see if it works for you this time?

If it still does not work, I would recommend contacting our Installation Technical Support team, who may be able to help you with this.

-Cam

[Jorrit Heidbuchel]

Thank you, Cam!

After trying three more times the installation came through. Third time lucky! Thank you!