Real-Time error after the last update windows 10

Hi,

My Matlab / Simulink after the latest Windows 10 update (19041.329) can't simulate in real time, the error message is:

An error occurred while running the simulation and the simulation was terminated

Caused by:

• Error reported by S-function 'sldrtsync' in 'ForcesCompensation_vRo_Ce_Be_Ga_v3/Real-Time Synchronization': Hardware timer cannot be allocated. Real-time kernel cannot run.

Yesterday before the update everything works fine.

I tried to reinstall the following packages:

- Simulink in real time.

- Real-time desktop simulation.

- MATLAB support for the MinGW-w64 C / C ++ compiler.

And reinstall the real-time kernel with "sldrtkernel -install" command.

But the problem was not resolved.

I have the Matlab 2018b and Matlab 2019b and both have the same problem.

Can anyone help me?

Thanks.

[Matt Snyder]

I've experienced the same problem. Does anyone have a lead on fixing this?

[yun]

I also experienced the problem. Hope MATHWORKS to give a solution as soon as possible.

[Ivan Ulchenko]

I have the same problem

[Nathan Yong Xin Yao]

Same problem here

[walle peng]

I have the same problem

Answer 1

[Vandit]

Hello Alejandro,

The error you are encountering is often due to hardware or software incompatibility between the real-time kernel and either the operating system or the computer's mainboard, which results in the inability to allocate a hardware timer. To ensure compatibility between the real-time kernel and the latest operating system updates, please consider using the most recent releases of MATLAB and Simulink Desktop Real-Time, as improvements are continually made with each new version.

You might find it helpful to refer to the MATLAB Answers threads below, which discusses a similar issue:

• https://www.mathworks.com/matlabcentral/answers/1899905-why-am-i-getting-the-error-hardware-timer-cannot-be-allocated-real-time-kernel-cannot-run-on-win
• https://www.mathworks.com/matlabcentral/answers/568887-real-time-kernel-error-s-function-error

Hope this helps.