MATLAB Fundamentals course erased all progress

Hello,

I was working on my MATLAB Fundamentals self-paced course and all my progress has been deleted. How can I get it back so I can complete my course?

Best,

Leah

[Image Analyst]

We don't know. Call the Mathworks tomorrow.

[Leah Humenuck]

Okay, I will call. Thank you.

Answer 1

[Cris LaPierre]

Progress is tied to the course release. It is possible you are now accessing a different release version. Try changing your release. Navigate to the course home page, select Settings and then the Edit Release or Language hyperlink.

In the popup, try the 3 release options to see if any of them have your progress saved.

Also see if the solution in this answer helps.

https://www.mathworks.com/matlabcentral/answers/456557-why-did-all-my-online-course-progress-disappear?s_tid=answers_rc1-3_p3_MLT

If you still can't recover your progress, then try contacting support.

[Leah Humenuck]

Hi Chris,

Thank you for your response. I just tried that but it didn't work. I have contacted support now.

Best,

Leah