Offering Designated Computer Activation

Hello,

we have several License posibilities under our License Agreement.

In my Mathworks Account (Admin) I do have several offers;

I was asked by a User of our license, If I could unlock MATLAB (designated computer) for him. First I added him as user. Then he could login to his mathworks account. Unfortunatelly he has only the MATLAB (Individual) License opportunity.

What did I do wrong ? May anybody help me ?

Best regards, Derek

Answer 1

[Star Strider]

Contact Support

Include the URL to this thread in your message to MAthWorks.

[Derek Eggimann]

Done

[Star Strider]

Great!

Please post the solution that MathWorks provides, since you may not be the only person with this problem.

[Derek Eggimann]

Hello,

the problem is not solved, because I got no answer exept to "Include the URL to this thread in your message to MAthWorks.". That is done ;-)

Best regards, Derek

[Star Strider]

In my previous Comment, I requested that when MathWorks responds to you with a solution for your problem, to please post the solution that MathWorks provides as a Comment here.

I apologise for not being clear on that.

Answer 2

[Walter Roberson]

I was asked by a User of our license, If I could unlock MATLAB (designated computer) for him

The answer is No, not when you are using a Total Headcount license.

You will need to work with Mathworks Support to arrange a Dedicated Computer license.

Answer 3

[Derek Eggimann]

Please, sorry for my slow understanding. Maybe I haven't explained it in a understandable way. We have many user working under our license agreement with "designated computers". I have also no problems in activation a computer in the admin section. At the moment we have over 170 Computers activated under the "designated computer license". But an IT-Admin of a specific Institute wants to do it by himself and asked me, how to do it.