Install MATLAB through MS Intune

I'm trying to create an silent installer to be later added to MS Intune, however everytime that I try to install, I am receiving the error "There was an error while extracting product files.Try rerunning the Installer.".

I already performed all the steps described in "https://www.mathworks.com/matlabcentral/answers/1594169-deploy-matlab-with-ms-intune?s_tid=sug_su" but I'm still struggling to make this work.

Below is the "installer_input.txt" content that I used to install, but posted without the fileInstallationKey attribute:

destinationFolder=C:\Program Files\MATLAB\R2024a

fileInstallationKey=REMOVED

agreeToLicense=yes

outputFile=C:\Temp\Matlab_Install.log

enableLNU=no

improveMATLAB=no

licensePath=C:\Temp\network.lic

setFileAssoc=true

desktopShortcut=true

startMenuShortcut=true

createAccelTask=true

Addittionally, this is the log report that I'm receiving while trying to execute it:

(May 23, 2024 09:36:15) ##################################################################

(May 23, 2024 09:36:15) #

(May 23, 2024 09:36:15) # Today's Date:

(May 23, 2024 09:36:15) May 23, 2024 09:36:15 -0300

(May 23, 2024 09:36:15)

(May 23, 2024 09:36:15) System Info

(May 23, 2024 09:36:15) OS: Windows Version 10.0 (Build 18363)

(May 23, 2024 09:36:15) Arch: amd64

(May 23, 2024 09:36:15) Language: pt_BR

(May 23, 2024 09:36:15) Release Description: R2024a Update 3

(May 23, 2024 09:36:15) Installer build number: 24.1.0.2603908

(May 23, 2024 09:36:15) Content of the file installer_input.txt

destinationFolder=C:\Program Files\MATLAB\R2024a

fileInstallationKey=REMOVED

agreeToLicense=yes

outputFile=C:\Temp\Matlab_Install.log

enableLNU=no

improveMATLAB=no

licensePath="C:\Temp\network.lic"

setFileAssoc=true

desktopShortcut=true

startMenuShortcut=true

createAccelTask=true

End of the file installer_input.txt

(May 23, 2024 09:36:15) Session key: REMOVED

(May 23, 2024 09:36:15) Product Files Folder: C:\Temp\MATLAB_r2024a\archives

(May 23, 2024 09:36:16) License Agreement validation is successful.

(May 23, 2024 09:36:16) FIK validation is successful.

(May 23, 2024 09:36:16) Unable to read license file

(May 23, 2024 09:36:16) License File validation is successful.

(May 23, 2024 09:36:16) Folder validation is successful.

(May 23, 2024 09:36:16) Product selection validation is successful.

(May 23, 2024 09:36:16) Confirm Selections

(May 23, 2024 09:36:16) Destination

(May 23, 2024 09:36:16) C:\Program Files\MATLAB\R2024a

(May 23, 2024 09:36:16) Products

(May 23, 2024 09:36:16) 7 of 7 products

(May 23, 2024 09:36:16) 9.35 GB required

(May 23, 2024 09:36:16) Is it an OLL Individual license: false

(May 23, 2024 09:36:17) There was an error while extracting product files.<br>Try rerunning the Installer.<br><br>For help, see this <a HREF="https://www.mathworks.com/pi_siae_mpi_R2024a_win64">MATLAB Answer</a>.<br>invalid conversion: undefined to JSON object

(May 23, 2024 09:36:17) Exiting with status -2

(May 23, 2024 09:36:17) End - Unsuccessful

Answer 1

[Harald]

Hi,

that's a very specific question. Please consider contacting our Installation Support team:

https://www.mathworks.com/support/contact_us.html --> "Installation and Setup".

Best wishes,

Harald

[Antonio Airoldi]

I noticed several questions with the same problem reported while using the "installer_input.txt" file, but I was unable to find a solution that corrects my problem. I'll proceed with the support ticket!

Thanks!

Antônio