Crash when installing toolbox on WSL Ubuntu.

Hi, I am currently trying to install Optimization Toolbox on my Ubuntu installation (Windows Subsystem for Linux). Unfortunately, whenever I get to the stage where MATLAB tries to restart and complete installation, I get the following crash:

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Segmentation violation detected at 2025-01-20 11:47:37 -0500

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Configuration:

Crash Decoding : Disabled - No sandbox or build area path

Crash Mode : continue (default)

Default Encoding : UTF-8

Deployed : false

GNU C Library : 2.35 stable

Graphics Driver : Uninitialized hardware

Graphics card 1 : 0x1414 ( 0x1414 ) 0x8e Version 2.0.3.0 (0-0-0)

Graphics card 2 : 0x1414 ( 0x1414 ) 0x8e Version 2.0.3.0 (0-0-0)

Java Version : Java 1.8.0_202-b08 with Oracle Corporation Java HotSpot(TM) 64-Bit Server VM mixed mode

MATLAB Architecture : glnxa64

MATLAB Entitlement ID : 4172689

MATLAB Root : /usr/local/MATLAB/R2024b

MATLAB Version : 24.2.0.2806996 (R2024b) Update 3

OpenGL : hardware

Operating System : Ubuntu 22.04.3 LTS

Process ID : 419451

Processor ID : x86 Family 6 Model 154 Stepping 3, GenuineIntel

Session Key : 53e159c3-dfdf-45f4-8a51-aef078491d42

Window System : Microsoft Corporation (12010000), display :0

Fault Count: 1

Abnormal termination:

Segmentation violation

Current Thread: 'MCR 0 interpret' id 139820436284992

Register State (from fault):

RAX = 0000000000000001 RBX = 00007f2a7b6feb38

RCX = 00000000000000bb RDX = 00007f29c6374b10

RSP = 00007f2a7b6fdc58 RBP = 00007f2cec6d7cc8

RSI = 0000000000000000 RDI = 00007f2a69028940

R8 = 0000000000000000 R9 = 0000000000000000

R10 = 0000000000000008 R11 = 6474ee0e92b55eb5

R12 = 0000000000000000 R13 = 00007f2cec6d7ae8

R14 = 0000000000000004 R15 = 00007f2a7b6feb58

RIP = 00007f29c6374b10 EFL = 0000000000010202

CS = 0033 FS = 0000 GS = 0000

Stack Trace (from fault):

[ 0] 0x00007f29c6374b10 <unknown-module>+00000000

[ 1] 0x00007f2cec54c691 /lib/x86_64-linux-gnu/libc.so.6+00595601

[ 2] 0x00007f2cec54f94a /lib/x86_64-linux-gnu/libc.so.6+00608586

[ 3] 0x00007f2cec5e1850 /lib/x86_64-linux-gnu/libc.so.6+01206352

** This crash report has been saved to disk as /home/polaris/matlab_crash_dump.419451-1 **

MATLAB is exiting because of fatal error

Killed

Does anyone know what is causing this and how to fix it?

Thanks!

[Star Strider]

Contact Support

I had no problems with it, however I have only Ubuntu 22.03 LTS on that particular laptop (not Windows 11 as well), so I didn’t have that complication.

Answer 1

[Penghui]

I encountered the same issue and it was resolved by running matlab with this command:

matlab -softwareopengl

Answer 2

[Matson]

I fixed the issue (sort of). By reinstalling MATLAB with Optimization Toolbox, this issue has been rendered moot. Not sure what was wrong with the add-on installer though!