MATLAB crash when i open it

[John D'Errico]

So, did you send this into technical supprt? Why not? Answers is not official technical support.

At the very least, you need to tell what MATLAB release you were trying to use. Then you should say which OS you are using. Tell what computer you are trying to use it with. Tell which OS version.

Of course, before you did any of that, since you would have that information in hand, you would also have checked the support page which tells which releases of MATLAB are supported on various systems.

https://www.mathworks.com/support/requirements/previous-releases.html

If your system is too old for the release you want to use, or too new, then you could expect a problem, and possibly a crash. Of course, that would also tell you how to solve the problem. Just use a relase which is viable on your system.

[JIAJUN]

both MATLAB R2025a and R2025b have this issue

[John D'Errico]

Still you do not say what computer you are trying to run it on! A current release of MATLAB will not run on MANY older systems.

So, did you check the system requirements page? Why not? And why not tell us what it says about your CPU/OS?

https://www.mathworks.com/support/requirements/previous-releases.html

And again, the correct place to report this issue is NOT with Answers.

[Torsten]

@John D'Errico

Scolding the poster means reversing blame. My guess is that you should scold MathWorks instead.

[JIAJUN]

the system of my computer is window11 cpu is intel

[Torsten]

@JIAJUN

The members of this forum are MATLAB users, not MathWorks employees.

You should contact the official MATLAB support to solve your concern:

https://uk.mathworks.com/support/contact_us.html

Enclose the information @John D'Errico mentionned ( OS and OS version, CPU, MATLAB release ).

[John D'Errico]

@Torsten I'm sorry, but you are being simply silly. How can anyone possibly help the poster if we do not know anything about their problem? If you tell us only that your car does not run, do we know if you ran out of gas, if you drove if off a cliff, or any of a million other reasons between those extremes why it might fail?

Now, I might be wrong. Perhaps you could have magically inferred what release they were trying to use, what computer, given no infomation. But most of us mortals lack the clairvoyance that you clearly must have.

I told them where to get the information to at least know if the problem is a trivial one. I asked them to provide at least sufficient information that we can look it up ourselves. However, we still lack sufficent information to help them of course. AND THIS IS WHY THE POSTER NEEDS TO CONTACT TECHNICAL SUPORT!!!!!!!