Online training web doest work

Once I click on "learn matlab" on Matlab the learning content doesnt upload is like constantly thinking to load the page

Answer 1

[Ritam]

Hi Fernando,

This issue may be related to the browser or cached session data. I suggest trying the following:

1. Make sure you are using a browser supported by MATLAB Online. Refer to the MATLAB Online system requirements.
2. Try opening Learn MATLAB using a different supported browser to check whether the issue is browser-specific.
3. Clear the browser cookies/cache, restart the browser, and try again.
4. If the issue persists, try resetting the MATLAB Online session:

• Sign in to MATLAB Drive.
• Click your name in the upper-right corner and select Show Hidden Files.
• Delete the contents of the .session folder.
• Open MATLAB Online again and check whether Learn MATLAB loads correctly.

If the issue still persists after trying these steps, I recommend contacting MathWorks Technical Support for further investigation.

Thanks,

Ritam