How do you run the Activation Client?

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MATLAB R2015b won't open on my computer. Pop up says my license checkout has failed (License Manager error-9). Where can I find the Activation client to reactivate my license?
  5 Comments
Holton darley
Holton darley on 27 Sep 2017
I am having the same problem launching Matlab 2017b. I have a new licence but it is saying user error-9. How do i change my username to where it'll run?
Walter Roberson
Walter Roberson on 27 Sep 2017
If you are not approaching your transfer limit, then it is easier to reactivate giving the proper username.

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Accepted Answer

Walter Roberson
Walter Roberson on 12 Oct 2015
Your activation client is at
C:\Program Files\MATLAB\R2015b\bin\win64\activate_matlab.exe

More Answers (3)

James Long
James Long on 13 Oct 2020
Edited: James Long on 13 Oct 2020
Incase anyone is using linux, and they come here, it is in /usr/local/MATLAB/R2020b/bin and is called activate_matlab.sh
Run these 2 commands:
cd /usr/local/MATLAB/R2020b/bin
change R2020b to what ever version was installed.
./activate_matlab.sh
Was posting to a 5 year old question cringe? Yes.
Is it right thing to do for my fellow linux homies? Yes.
  6 Comments
Massimo Vespignani
Massimo Vespignani on 20 May 2024
For newer MATLAB versions, it's under <install_path>/bin/glnxa64/MathWorksProductAuthorizer.sh

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N/A
N/A on 26 Oct 2016
Hi! I have the same problem. I´m using my boyfriends macbook. I can´t find the activation client? Should I change my username to my boyfriends?

Linlin Wang
Linlin Wang on 24 Jan 2021
Edited: Linlin Wang on 24 Jan 2021
C:\Program Files\MATLAB\R2015b\bin\win64\activate_matlab.exe
This link is very helpful for the window 10 system PC. In case you still lost, copy and paste this (C:\Program Files\MATLAB\R2015b) after open a File Explore, then in the search bar type activate and enter, then click on activate_matlab icon. That also bring you to the same location.

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