An error has occured when trying to log in to Matlab 2015a account

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chfakht chfakht on 10 Oct 2015

Edited: chfakht chfakht on 11 Oct 2015

Hi , i'm using matlab 2015a 64bits in windows 7 64bits firsrly i have desactivated my firewall and my antivirus i want to install some package :

visionSupportPackages

but when it tell me to log i log with a correct email and password (i test it in this website and it's working) but it give me

"an erros has occured"

any hints please ?? thanks

Geoff Hayes on 10 Oct 2015

For installation issues, you should probably contact support. See http://www.mathworks.com/support/contact_us/?s_tid=sp_ban_cs for details.

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