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mircosoft visuall 2005 C++ 2005 redistributiable error in installation of RMatlab 2013b

Asked by Muhammad Usman Saleem on 26 Dec 2015
Latest activity Edited by Walter Roberson
on 11 Sep 2016
I am going to install matlab R2013b on window 7 and 32 bit operating system. I am installing this on my laptop. But i run 32 bit setup then after a minute of installation this error appeared
After that i have to restart my PC. I am installing this software from external drive with my laptop. I try again and again and then after long time of effort posting this to you people.
Please help!
Thanks
Usman .

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3 Answers

Answer by Image Analyst
on 26 Dec 2015
 Accepted Answer

Try downloading from Microsoft and installing it before installing MATLAB https://www.microsoft.com/en-us/download/details.aspx?id=3387. Reboot in between installations. Try running the installers as an Administrator. Otherwise call the Mathworks for free installation help on Monday.

  5 Comments

@Image thanks for your last comment. Please tell me how i can contact online with mathwork team?
Thanks in advance
You can also send an email to support@mathworks.com but I really don't recommend it since that will be so very much slower than just calling them on the phone. Installation help is free for everyone including those with the Student Suite.
@Image this was the reply from support center
"Error 1935" indicates that there is a problem with the Microsoft Visual C++ Redistributable package, which is required by MATLAB. The error typically means that the package failed to install properly.
To resolve this issue, try the following:
1) Install the Microsoft Visual C++ Redistributable package from an alternate location:
- Run the MATLAB installer and wait for it to finish unzipping
- Open the temporary folder that was created
- Run the Visual C++ installer from the following location
_temp_matlab_R20XXx_win64\bin\win64\vcredist_x64.exe
- Run the Visual C++ installer from the following location
_temp_matlab_R20XXx_win64\bin\win64\vc90\vcredist_x64.exe
If you cannot install the Microsoft Visual C++ Redistributable package, proceed to the next step.
2) Install any pending Windows Updates and restart the computer to apply the updates:
- Open the Control Panel
- Click on "Windows Update"
- Click on "Check for updates"
- If updates are available, click on "Install Updates"
- After the updates are installed, restart the computer to apply the updates
- Run the Visual C++ installer from the locations listed in step 1
If you cannot install the Microsoft Visual C++ Redistributable package, proceed to the next step.
3) Uninstall all versions of Microsoft Visual C++ and then try installing the version required by MATLAB:
- Open the Windows Control Panel
- Click on "Programs and Features"
- Click on "Microsoft Visual C++ #### Redistributable", where #### = 2005/2008/2010
- Click on "Uninstall"
- Go through the uninstall process
- Repeat these steps for every instance of "Microsoft Visual C++ [YEAR] Redistributable"
- Restart your computer
- Run the Visual C++ installer from the locations listed in step 1
If you cannot install the Microsoft Visual C++ Redistributable package, proceed to the next step.
4) Download and install the Microsoft Visual C++ 2008 Redistributable Package (x64), which is available directly from Microsoft's website:
https://www.microsoft.com/en-us/download/details.aspx?id=15336
If you cannot install the Microsoft Visual C++ Redistributable package, proceed to the next step.
5) If you tried all of the steps above, but you still cannot install the Visual C++ Redistributable package, then there may be a critical problem with the Windows Installer entries.
If this is the case, you can try restoring the operating system to a previous state using Windows System Restore. For more information, see Microsoft's website:
Windows 10:
http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options
Windows 8.x:
http://windows.microsoft.com/en-gb/windows-8/restore-refresh-reset-pc
Windows 7:
http://windows.microsoft.com/en-US/windows7/products/features/system-restore
Windows Vista:
http://support.microsoft.com/kb/936212
Windows XP:
http://support.microsoft.com/kb/306084
6) If you still get Error 1935, then there is a critical problem with your operating system, in which case you will need to contact Microsoft support for assistance:
https://support.microsoft.com/en-us
1 (800) 642-7676
I have checked all updates of my window. Also my matlab is in external hard drive. What is meant by Install the Microsoft Visual C++ Redistributable package from an alternate location: and onward.
In my country there is not support center for matlab that why i contact by mail.
Thanks

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Answer by Lowell Day on 28 Dec 2015

Please see the following solution:
Why do I get a Microsoft Visual C++ Redistributable error 1935 when installing MATLAB on Windows? http://www.mathworks.com/matlabcentral/answers/92050

  5 Comments

tell me @Image why you not guiding me in this query ?
I can not call to support team want assistance on your answer
Regards
First of all, I don't know the answer.
Second, they deal with installation issues everyday while I only do it like a dozen times a year or so.
Next, like the FAQ says, there can be so many possible different reasons that I can't know them all. Once I just had to install the Visual C++ from Microsoft (not the included one in the MATLAB installer) and that worked. Once it didn't work until I had rebooted. Others have said that that didn't work. So there can be so many reasons I can't know them all.
Next, you're paying them a ton of money for the compiler and that includes technical support so you might as well get your money's worth. I know you have a telephone, and I know you have email and if you had used either one of those, you'd be up and running by now. Now you'll have to wait until the New Years weekend is over. You can call the main phone number in the US, you know, if your particular country does not have a call center.
And perhaps one of the best benefits of contacting the Mathworks Tech Support directly is that they can send you a WebEx link so that they can directly see and run your computer, which will lead to a very fast resolution of your problem.
Monday I hope you'll call them. Good luck.

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Answer by ken ryu
on 11 Sep 2016
Edited by Walter Roberson
on 11 Sep 2016

Hi ,
there is ONE thing that worked perfectly for me :
Start "Windows Modules Installer" service (in French : the service name is "Programme d’installation pour les modules Windows") (Solution originaly found here : http://computerstepbystep.com/windows_modules_installer_service.html )
Kenryu

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