when I run a python module which imports ssl.py , error occurs . but it's ok to run the straight python.

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the error information is: Python Error: ImportError: dlopen(/Users/garyzhang/anaconda2/lib/python2.7/lib-dynload/_ssl.so, 2): Symbol not found: _SSL_CTX_set_alpn_protos Referenced from: /Users/anaconda2/lib/python2.7/lib-dynload/_ssl.so Expected in: /Applications/MATLAB_R2016a.app/bin/maci64/libssl.1.0.0.dylib in /Users/anaconda2/lib/python2.7/lib-dynload/_ssl.so

Accepted Answer

Robert Snoeberger
Robert Snoeberger on 26 Jul 2016
Your issue looks like a library conflict with MATLAB's version of libssl, based on the part of the error message that says, "Expected in: /Applications/MATLAB_R2016a.app/bin/maci64/libssl.1.0.0.dylib". Notice that the library is part of the installation for MATLAB R2016a.
A workaround to try is to set the dlopen flag to RTLD_NOW | RTLD_DEEPBIND [1], which can be done with Python's sys.setdlopenflags [2]. This workaround was successful in a similar library conflict [3].
Example
>> RTLD_NOW = 2;
>> RTLD_DEEPBIND = 8;
>> flag = bitor(RTLD_NOW, RTLD_DEEPBIND); % RTLD_NOW | RTLD_DEEPBIND
>> py.sys.setdlopenflags(int32(flag));
>> py.importlib.import_module('_ssl');
References
  1. http://linux.die.net/man/3/dlopen -- Search for "RTLD_DEEPBIND".
  2. https://docs.python.org/2/library/sys.html#sys.setdlopenflags
  3. https://www.mathworks.com/matlabcentral/answers/265247-importing-custom-python-module-fails#comment_338642
  1 Comment
Adam Roach
Adam Roach on 13 Dec 2019
Hi Robert,
I'm having this same problem and trying to follow the workaround you described but the setdlopenflags line is throwing an exception:
Undefined variable "py" or class "py.sys.setdlopenflags".
I'm running Matlab R2018b, with python 3.7 on a windows 10 machine.

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More Answers (3)

Bo Li
Bo Li on 25 Jul 2016
Did you call "import matlab.engine" before "import ssl"? What happens if you call "import ssl" before "import matlab.engine"?
It looks like the library used by your ssl.py is not compatible with the libssl shipped by MATLAB.

gary zhang
gary zhang on 25 Jul 2016
Sorry. I didn't make the description clear. The issue happens when MATLAB calls the Python function which has a statement "import ssl". But this function can run without any exception on the straight Python.

gary zhang
gary zhang on 27 Jul 2016
Hi Robert, thanks for you answer. I tried the workaround and it didn't fix my issue. Next, when I changed the value of RTLD_NOW and RTLD_DEEPBIND to 0, which means flag = 0, it worked. I am not very sure of fixing it completely, but no error occurs and I can get the results by running the codes. Thank you very much.
  2 Comments
Robert Snoeberger
Robert Snoeberger on 27 Jul 2016
Hi Gary, Thanks for trying the workaround. That is very interesting that flag = 0 worked for you. I believe that 0 is the value of RTLD_LOCAL. Just curious, what was the value of flag before you set it to 0? You should be able to check with py.sys.getdlopenflags. For me, the value is 2.
gary zhang
gary zhang on 28 Jul 2016
Yes. I had tied to get the dlopen flag before I modified it. The value was 2. Thereafter I set the RTLD_LAZY to 1 and RTLD_NOW to 0, so the value of flag is 1. It works too.

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