Matlab R2016b won't load past loading screen

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I recently bought and downloaded a version of the R2016b for students. However, it won't do anything past the loading screen. Eventually the screen goes away and I am left with nothing. I'm sure it's a quick fix but I don't know what that is.
Thank you, A grateful student
  3 Comments
frankenberry
frankenberry on 8 Dec 2016
I'm having the same problem in Windows 10 (64-bit). It opens the initialization but never makes it to the matlab window.

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Answers (1)

Michael Abboud
Michael Abboud on 27 Sep 2016
Frequently an issue like this occurs when MATLAB cannot access the preferences directory needed to start MATLAB. The directory is typically located at:
C:\Users\<user name>\AppData\Roaming\MathWorks\MATLAB\R2016b
If this file does not exist, try creating it manually, and then closing and reopening MATLAB. If this file does already exist, it may be that you need to change the permissions on this directory. Make sure that your user can both read and write to any files in that directory.
Finally, if you cannot find your preferences directory, but you are able to start MATLAB through the Terminal or Command Prompt using the "-nodesktop" flag, then you can find your preferences directory by executing the command "prefdir" from within MATLAB.
If you are still unable to get past the launch screen, you can refer to the following link, or contact MathWorks Technical Support directly for further assistance.

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