Why do I get a message "You must verify your university login information" when trying install or activate MATLAB?
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MathWorks Support Team on 1 Jan 2020
Edited: MathWorks Support Team on 1 Jan 2020
This message means your University's license is using Shibboleth Identity Management. In order to proceed you must click on the link provided and input your University credentials to verify you are a current member of the University. After you enter your credentials and you are still a current member of the University, you will be able to proceed with the installation/activation.
More Answers (6)
Leo Simon on 3 May 2020
It's a year later still, and this problem still isn't fixed. WHY ISN'T MATHWORKS LISTENING????
We need to be able to install additional packages.
Victor Henkow on 5 Apr 2022
Edited: John Kelly on 11 Apr 2022
Still a year later and no fix. I cannot even contact the suport because I need my license number, which is the problem in the first place. At least now I am sure that I will never pay for a MATLAb license with my own money. Who would pay for a license from a company who cannot fix a simple bug in more than four years