I don't even know what MatLab is/does; all I know is that my university faculty want it on some school computers.
What has been setup before I stepped into the role:
- A lab full of PCs, and a few faculty computers, running older versions of MatLab (2014).
- A yearly license renewal.
- Two Windows servers with FLEXlm license manager, presumably serving out concurrent licenses, one for the Research version, and one for the Classroom version. One of them is also serving as the license server for Autodesk software. The MATLAB licenses it is serving out is for the 2014b version.
A few months ago, I was forwarded an email from the person holding my job before me (Alex), from MathWorks, saying my license was needing to be renewed. With a lot of confusion, we managed to purchase a software maintenance renewal. Now when I log into http://mathworks.com using either my email or my former-job-holder's email, I get to a screen that says "My Software", that lists two licenses, one labeled "Research Only", Concurrent, Academic, and one that is labeled "Classroom", Concurrent, Academic.
If I click on one of the the license numbers (while logged in as Alex), I get a new page that has a "Manage Products" on it, which appears to show what we had, which expired this year, and what we have now, which expire next year. What we have now for the Classroom version is "MATLAB" (Count=60) and "Symbolic Math Toolbox" (60). The Research version only shows "MATLAB" (Count=6).
If I'm logged in as myself instead of as Alex, I don't see the extra tabs on this page that I see when I'm logged in as him. All I see are "Manage Products" and "Contact Administrator(s)" (which lists him only - he's no longer in this job, and shouldn't be in the MathWorks system at all). When logged in as him, I also see the tabs labeled "Manage Users" and "Install and Activate". I'm unsure what the "Manage Users" tab does; it looks like maybe it only gives permissions to people to download MathWorks software.
On the "Install and Activate" option is where it really starts getting confusing. I've figured out how to download the client, but when I try to install it, it gives two options, neither of which I'm sure what to do with, and when I pick one, it seems to download the software again. I have no idea how to get the 2017b versions working, alongside the 2014b version (assuming we still have that version out in the wild), alongside the Autodesk software, nor how to tell the clients to use the license server.
Surely there's some documentation somewhere that explains all this sufficiently enough for me to at least be able to ask intelligent questions? At the moment I'm completely bewildered, and hating MathWorks almost as much as I hate Adobe Creative Cloud.
Any help would be greatly appreciated. Thanks!