i cannot run simscape although bought it

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ugur arslan
ugur arslan on 16 Jan 2018
Commented: Walter Roberson on 20 Jan 2018
it is a bug or aint work at student licence

Answers (1)

Walter Roberson
Walter Roberson on 16 Jan 2018
You need to go into the installer and request that it be installed. When you use interactive installation over the internet then it checks your license and allows you to install anything you are licensed for.
Walter Roberson
Walter Roberson on 20 Jan 2018
I see that Simscape is an optional product that is not included in the Student Suite bundle so it would have had to have been purchased specifically. If you have already purchased it but it is not showing up in the interactive installer then check to be sure that you are associated with the licence that simscape was purchased against. If you continue to have difficulties then contact Mathworks for free installation support.

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