Fatal error on startup! please help

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Hazel Yu
Hazel Yu on 17 Jul 2018
Edited: Amal George M on 2 Aug 2018
I recently tried to open MatLab after installing the software and got a "Fatal Error on Startup" message with the following: std::exception: Error reading setting's value for various reasons, please refer to detailedInfo for more information. Please help as I do not want to reinstall this software as it does take a while.

Answers (1)

Amal George M
Amal George M on 27 Jul 2018
Edited: Amal George M on 2 Aug 2018
Hi Hazel,
This error can occur when MATLAB gets corrupted during the installation process.
To resolve this issue, disable any security software or allow exceptions for the MATLAB application and then perform an clean installation of MATLAB.
If you are still experiencing this issue after performing a clean installation, obtain the crash logs and contact the Installation & Licensing Support team:

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R2018a

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