"Error using connector.​internal.d​oEnsureSer​viceOn" when clicking "Get Add-Ons"

Hello everybody,

i have a problem with Matlab2018a. by clicking "Get-add on" i get the follwing error:

Error using connector.internal.doEnsureServiceOn

Error in Connector: Did not start the server. Desired port was: 31515. Last error

was: Server did not respond to initial request: 127.0.0.1:31714

Error in connector.ensureServiceOn

Warning: Issue starting Connector. Please check that port 31415 is available. Did not

start the server. Desired port was: 31515. Last error was: Server did not respond to

initial request: 127.0.0.1:31714

i tried to deactivate Firewall and Antivirus. still without success.

any idea how i can fix the problem.

thx for any help

lega

Answer 1

[Florian Geoffré]

I have the same problem, maybe someone can help ???

Thk you

Answer 2

[Ming Zhao]

Same issue. Don't know what to do.

[Florian Geoffré]

To solve the problem I checked my fire wall, and indeed it was AVG which bloqued Matlab ports.

Try to desactivate windows defender fire wall and any other fire wall in your computer.

I uploaded AVG and now it works properly.

[Ming Zhao]

I tried but it still doesn't work. Do you have other options? Thanks.

[Rd]

i too have same problem.

what is AVG and how to upload this.