Thingspeak - Expired License message & upload stopped working
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After login I got sweet message:
Expired License
Your trial license has expired as of September 4, 2019.
In account settings:
License Type: Free
Expiration Date: 04 Dec 2019
Available Remaining
Messages 3 000 000 2 851 627
Channels 4 2
Upload to channels stopped working on september 4th...
2 Comments
Vinod
on 14 Sep 2019
Edited: Walter Roberson
on 15 Sep 2019
Did you overlook the email from the product manager back in July 2019 to link your legacy ThingSpeak account to a MathWorks Account? If so, respond back to that email with your request.
Accepted Answer
Vinod
on 15 Sep 2019
Edited: Vinod
on 16 Sep 2019
Your request to re-activate your account has been addressed. Please log in to ThingSpeak and confirm you are able to send data to ThingSpeak using your existing account.
Please "accept" this answer if it has answered your question.
PS: I'd strongly suggest looking at the messages with "ACTION REQUIRED" in the subject line. If you were about to run out of messages, etc, the system automatically sends out these messages.
More Answers (6)
Denis Pukmajster
on 18 Jan 2020
Hello. I will yust borrow this thread. Its been yeas since i last used my account. I looked in my emails i didnt find nothing regard to reactivate my account. Where i can re-activate my account?
Thank you
2 Comments
Denis Pukmajster
on 18 Jan 2020
Edited: Denis Pukmajster
on 18 Jan 2020
I also tried with my api key
but it does not work.
Thanks
brett Olson
on 1 Apr 2020
I have the same situation. But I cannot figure out how to re-activate my license. When I go to the Home license, there is no optioin to check on the free license. Is the only way to re-activate the license to have staff do it manually?
Thanks!
1 Comment
Vinod
on 2 Apr 2020
Brett -- Your free license was re-activated. Let me know if you still have trouble.
Bogaard Clan
on 21 Apr 2020
Hi, I think I've ran in to the same problem here. I'm on a free licence, and can't find any e-mail regarding the action to be taken. My uploads stopped since a few days, without any code change. Do I need to re-activate as well?
Thanks in advance!
2 Comments
Vinod
on 29 Apr 2020
Edited: Vinod
on 30 Apr 2020
I don't believe your issue has to do with your license. I suspect a device connectivity issue.
To confirm, can you try logging in to ThingSpeak, creating a new channel and ingesting a single point into the channel using your browser? Instructions on ingesting data into the channel from a browser are in the "API keys" tab of your channel (or, see documentation here https://www.mathworks.com/help/thingspeak/writedata.html )
If it works from the browser, you can focus your investigations on the device end.
Bogaard Clan
on 20 May 2020
I was finally able to go over to the weather station and check what is going on. Turned out that it had a software crash in the WiFi uplink. All fixed now :)
Shelton Cyril
on 22 Jun 2020
Hello! I seem to have the same issue, I get a -303 error on my ESP32 when trying to update values. Can I get my account reactivated?
Thanks in advance!
3 Comments
Shelton Cyril
on 24 Jun 2020
Hello! Nevermind, it seems to be working again, I was unable to update values till yesterday, I had left my account inactive for a very long time. A banner used to pop up everytime I tried logging in saying I can't update any new values and I had the option to download all my previous data. Today when I logged in it didn't appear and I was able to update values as usual.
Nagy Péter
on 6 Jan 2021
Hello!
How can my trial license be activated for a free license?
Thanks!
Peter
1 Comment
Hieromon Ikasamo
on 19 May 2022
Hello, I am having the same problem. My Free account has expired and I can no longer connect to the MQTT public channel I assigned to ThingSpeak. I get an authentication error on the connection.
Can I reactivate my account?
License Type: Free
Expiration Date: 04 Dec 2022
Available Remaining
Messages 3,000,000 2,960,988
Channels 4 3
In relation to this, I have tried looking through past emails I have received from ThingSpeak and could only find a notice to migrate the legacy MQTT service to mqtt3.thingspeak.com.
Also, when I check my page on my MathWorks account, it shows no linked license.
4 Comments
Vinod
on 20 May 2022
Also, thank your for the AutoConnect library and its examples showing the use of ThingSpeak. I use the library on a personal project :)
Hieromon Ikasamo
on 21 May 2022
Hi @Vinod, I will soon release AutoConnect V1.3.5 which is compatible with ESP32 Arduino Core 2.0.3. This release includes mqttRSSI examples that is compatible with the updated ThinkgSpeak MQTT broker.
Thank you for your support.
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