unnable to activate your machine. The activation process cannot detect a valid Host ID which utilizes a currently supported naming convention. Please refer to the following solution ID, to help resolve this issue: 1-661QJD

Hello,
I have Macbook Catalina, and I get ths error when I want to activate Matlab. What should I do? couln't find good help in internet.
Error:
unnable to activate your machine. The activation process cannot detect a valid Host ID which utilizes a currently supported naming convention. Please refer to the following solution ID, to help resolve this issue: 1-661QJD

7 Comments

However, those are not really relevant to Mac.
Do you happen to be using a MacBook Air or MacBook Pro that has no ethernet ports, just WiFi or a USB-C connector? Sufficiently new MATLAB are supposed to be able to use the WiFi interfaces in such cases. Which MATLAB release are you using?
I have Macbook air and use usb-C connector to connect to internet. I am using 2019b. I installed Matlab last month and could use it untill it suddenly stoped three days ago and I tried to uninstall and install MATLAB again and since then I get this error for activating.
I wonder if you happen to have slipped into "airplane mode" ?
Hey, did you find any solution ? I have the same issue !
Have anyone found a solution? I am facing the same problem now.

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Answers (1)

3 Comments

Not sure. Search for the solution ID and see if you can follow the instructions. If not, contact support.
In a couple of the MATLAB versions just after MacBook Air was first released, in order to use MATLAB it was necessary to use a Lightning to Ethernet cable and plug the MacBook into an ethernet connection. That occured because the MacBook Air did not have any hard-wired ethernet port (as it was designed around Wi-Fi), and the MATLAB hardware authentication looked specifically for hardwired ethernet. That was a number of years ago, and MATLAB was upgraded some time ago to be able to look for Wi-Fi ports instead -- but if your MATLAB is old enough then it just might be a problem.

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