MATLAB 30-Day Trial Issue

After I put all of my information including my name, email, institution, etc. I get one of the two messages (I did it more than once to make sure I pit my informatino in right) "you are not eligible for this packaged trial" or "We are unable to offer you a trial." I don't know what to do please someone help! Thanks.

[Walter Roberson]

Please contact Mathworks Sales.

The volunteers who answer questions here do not have access to the license database.

[Ana Jurado]

OKay, thank you so much.

[Tibor]

It is not clear why certain potential users are excluded from the 30-day trial (i am not a staff mwmber or their relatives).

Answer 1

[Walter Roberson]

There are a few main possible reasons why a trial might be denied:

• if you had requested another trial "too recently". Mathworks might be patient, but they are not willing to allow people to use their software for free indefinitely by requesting repeated trials. I have formed the impression that the limit for ordinary accounts is two trials per year. Perhaps it is two trials per six months, I don't know.
• if your location is a country that is subject to sanctions from the US State Department (such as Iran), then Mathworks cannot legally sell to you or offer you trials.
• Occasionally, Mathworks might black-list accounts if it determines through its technical investigations that the account associated with abuse

[Tibor]

I am an online user since yesterday, bit I would like to change for the 30 day trial. I am not from a sanctioned country, and not associated by any abuse.

[Torsten]

@Tibor

People in the MATLAB forum here are only volunteers, not TMW employees. Thus we cannot decide whether you can get a trial licence or not. You have to contact sales:

https://uk.mathworks.com/campaigns/products/trials.html

[Walter Roberson]

I neglected to mention another case:

• If your country is one in which Mathworks goes through a distributor, then you cannot get the trial directly from Mathworks: you need to get the trial from the distributor