Unable to open the requested feature. Check your internet connection and proxy settings in MATLAB Web preferences and then try starting the feature again. Detailed information: Error code: -6 Error message: ERR_FILE_NOT_FOUND

i can't set up it

Answer 1

[Payas Bahade]

Hi Shiqi,

This error with the R2020a installer will occur if installer or installation files are located in a directory containing accented or double-byte (e.g. Korean) characters.

The current workaround for this error is to move the installer or installation files to a folder not containing any accented or double-byte characters in it's path. For example. if the MATLAB setup.exe is being run in the following directory:

C:\MATLAB\테스트

You can resolve the issue by moving the installer to C:\MATLAB.

Hope this helps!

[shiqi shen]

O，thank you. I did what you said, and now I can open this installer. But it still won't install properly. It shows this:

Check your internet connection and proxy settings in MATLAB Web preferences and then try starting the feature again.

Detailed information:

Error code: -101

Error message: ERR_CONNECTION_RESET

It looks like this

[Ziyan WU]

I think you should just wait or reopen it :)

Answer 2

[Reagan Crosby]

Late comment but I had this same issue and realized it was my VPN that was keeping it from working. I disconnected the VPN connection and it worked.

Answer 3

[renwu xiao]

you can set your MATLAB as follows

[cui,xingxing]

你的方法不work! 仍然出现下面错误

[cui,xingxing]

国内得翻墙才可以！

Answer 4

[Sijia Wang]

Hi Shiqi,

If you use windows, maybe you can put the path, existing matlab.exe, ( i.e., the bin directory of the MATLAB installation path ) into user and system path. Finally restart MATLAB.

Example: if I install in E:\Matlab R2020a, then write E:\Matlab R2020a\bin into system and user path, using ";" to split other path.

Hope it can help you!