Issue with Login to Cloud Center
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When I try to login to the mathworks cloud center, "I get You do not have permission to access this page." Can someone tell me what I am doing wrong?
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Answers (1)
arushi
on 28 Aug 2024
Hi Jerome,
If you're encountering a "You do not have permission to access this page" error when trying to log in to the MathWorks Cloud Center, it could be due to several reasons. Here are some steps you can take to troubleshoot and resolve the issue:
1. Verify Account Credentials:
- Double-check that you're using the correct email and password associated with your MathWorks account. Ensure there are no typos.
2. Check Account Permissions:
- Ensure that your MathWorks account has the necessary permissions to access the Cloud Center. This typically requires an active MATLAB license with cloud access privileges.
3. License Type:
- Verify that your MATLAB license includes cloud access. Some student or trial licenses may not include access to all MathWorks services.
4. Clear Browser Cache and Cookies:
- Sometimes, cached data can cause login issues. Clear your browser's cache and cookies, then try logging in again.
By following these steps, you should be able to identify and resolve the issue preventing you from accessing the MathWorks Cloud Center.
Hope this helps.
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