Why am I unable to install the MATLAB Mobile Connector under Windows 7 or Windows Vista?

When installing the MATLAB Mobile Connector, I receive a permission denied message under Windows Vista or Windows 7:

ERROR: Error: You do not have write permission to the MATLAB Installation folder (C:\Program Files\MATLAB\R2010a).
The MATLAB Connector Installer cannot proceed.

I have administrative rights to the computer and permission to write to the MATLAB folder. Why can't I install the Connector?

Answer 1

[MathWorks Support Team]

This issue is caused by the Windows security feature User Account Control (UAC) that prevents changes to files in system locations. Since MATLAB is installed in Program Files, UAC prevents access to changes in the MATLAB directory. To resolve this, you will need to run MATLAB with administrator permissions. To do so, right click on your shortcut to MATLAB and select "Run as Administrator". You should then be able to install the Connector in MATLAB.