Why do I receive the error "Your MathWorks account is not linked to a MATLAB Parallel Server license that is managed online"?

My organization has a MATLAB Parallel Server license and I created a MATLAB Parallel Server cluster in the cloud and I tried to validate from MATLAB but I get the error during validation:
Your MathWorks account is not linked to a MATLAB Parallel Server license that is managed online

How can I resolve this error and validate my MATLAB Parallel Server cluster?

Answer 1

[MathWorks Support Team]

This error occurs when your MATLAB Parallel Server cluster is configured to use Online Licensing, but the MathWorks Account which you are signed into in MATLAB is not linked to a MATLAB Parallel Server license or trial which is set to "Online Licensing".

Note: trials are release-specific but licenses are backwards-compatible with older releases.

MATLAB Parallel Server licenses can be toggled between the modes of "Online Licensing" or "Network License Manager" by a License Administrator.

MATLAB Parallel Server trials can be generated as either "Online Licensing" or "Network License Manager" but they cannot be modified.

The only exception is Campus-wide Licenses for MATLAB Parallel Server which support both "Online Licensing" and "Network License Manager" simultaneously.

For more information, see:

How do I change my MATLAB Parallel Server license to use Online Licensing?

https://www.mathworks.com/matlabcentral/answers/421120

As a workaround, the MathWorks account must be added as a License End User on the MATLAB Parallel Server license by a License Administrator in MathWorks License Center, and the user must be signed in to MATLAB using the correct MathWorks account when validating the cluster.

For more information, see:

Who is my License Administrator?

https://www.mathworks.com/matlabcentral/answers/302775

How do I add or remove an end user on my License?

https://www.mathworks.com/matlabcentral/answers/94405