Why does MATLAB crash when plotting with AMD drivers?

I was trying to create a plot, when suddenly MATLAB crashed with the following stack.  What is going on?

Stack Trace (captured):
[  0] 0x00000000043f462a C:\Program Files\MATLAB\R2015a\bin\win64\libmwfl.dll+00083498
[  1] 0x00000000043f0ee4 C:\Program Files\MATLAB\R2015a\bin\win64\libmwfl.dll+00069348
[  2] 0x00000000043f08db C:\Program Files\MATLAB\R2015a\bin\win64\libmwfl.dll+00067803
[  3] 0x00000000043f40be C:\Program Files\MATLAB\R2015a\bin\win64\libmwfl.dll+00082110
[  4] 0x00000000fb055607   C:\Program Files\MATLAB\R2015a\bin\win64\jmi.dll+00480775
[  5] 0x000000006e667b6d C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+02390893
[  6] 0x000000006e650ad8 C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+02296536
[  7] 0x000000006e6688e6 C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+02394342
[  8] 0x000000006e66c2d8 C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+02409176
[  9] 0x000000006e703a48 C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+03029576
[ 10] 0x00000000770891ed                      C:\Windows\SYSTEM32\ntdll.dll+00168429
[ 11] 0x0000000077078b4f                      C:\Windows\SYSTEM32\ntdll.dll+00101199
[ 12] 0x00000000770b0538                      C:\Windows\SYSTEM32\ntdll.dll+00329016
[ 13] 0x000000006e5f8b41 C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+01936193
[ 14] 0x000000006e64fafa C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+02292474
[ 15] 0x000000006e6507af C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+02295727
[ 16] 0x000000006e6688e6 C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+02394342
[ 17] 0x000000006e66c2d8 C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+02409176
[ 18] 0x000000006e703a48 C:\Program Files\MATLAB\R2015a\sys\java\jre\win64\jre\bin\server\jvm.dll+03029576
[ 19] 0x00000000770891ed                      C:\Windows\SYSTEM32\ntdll.dll+00168429
[ 20] 0x0000000077078b4f                      C:\Windows\SYSTEM32\ntdll.dll+00101199
[ 21] 0x00000000770b0538                      C:\Windows\SYSTEM32\ntdll.dll+00329016
[ 22] 0x000000007d09734f                   C:\Windows\system32\atio6axx.dll+15299407
[ 23] 0x000000007d102c05                   C:\Windows\system32\atio6axx.dll+15739909
[ 24] 0x000000007d0c125e                   C:\Windows\system32\atio6axx.dll+15471198
...

Answer 1

[MathWorks Support Team]

Several users have reported this issue with their graphics card, and they were able to resolve it by updating their drivers from the following page:

http://support.amd.com/en-us/download

Another user also mentioned there was something wrong with the Intel HD graphic card drivers. After they had repaired those drivers, this issue was solved.

Furthermore, if you are using Riva Tuner software for On Screen Display (OSD) information (i.e. information like FPS, CPU %), you should try disabling OSD for MATLAB. It seems like it is not supported.

If doing the above does not help to prevent additional crashes, please contact Technical Support:

https://www.mathworks.com/support/contact_us.html

[Walter Roberson]

Note: Intel HD 1000 has not had its graphics driver updated for a number of years and is known to have bugs that interfere with use from MATLAB . The only workaround is to use a newer card.

[Walter Roberson]

@abhay kumar

The information I find is that there are two possibilities:

1. Your graphics card might be too old to support OpenGL 2.0; or
2. Your driver might need to be reinstalled.

(I did find one other possibility, involving an application such as Duet Display that uses very old software)

The sites I looked recommend uninstalling the current graphics driver, and rebooting so that Windows will reinstall the graphics driver, after which they recommend using the graphics card manufacture's update program.